The product performance issue with the Legacy AutoServe1 product has now been resolved and the program is now functioning normally for all users.
If you are continuing to experience issues, please feel free to reach out to our support team support@autoserve1.com or by calling 1-866-336-6948.
We are continuing to see improvement across the platform, though performance remains inconsistent in some areas.
Current Status:
Login: Slightly slower than normal, but generally successful
Admin Navigation: Performing well
Dashboard Access: Intermittent slowness or occasional failures when navigating from other pages
Temporary Workaround: Refreshing the page will typically resolve the issue (may require multiple attempts)
Our team is actively working toward full resolution and stability. We will continue to provide updates as recovery progresses.
We are currently experiencing a product performance issue with the Legacy AutoServe1 product. We’re very sorry for the inconvenience and we’ll notify you as soon as it’s resolved.
We’ll provide an update on this issue no later than today, April 10th at 1 pm ET.
If you have any questions, please feel free to reach out to our support team support@autoserve1.com or by calling 1-866-336-6948.
Currently investigating reports of performance issues and we are actively investigating.